User Access

What is Systems & Resource Management?
Organisations are facing more technology choices than ever before. With more choice comes more applications, more maintenance, and ultimately, more risk. Controlling risk and boosting efficiency is an area where a Systems & Resource Management solution can add significant value and help you provide a more effective IT service to your business.

In essence, the Systems & Resource Management tools enable you to automate a large extent of your routine IT processes; it does the heavy lifting for you providing you and your staff with more time to deal with the interesting aspects of your job.

These tools work on the basis of user-defined policy-based rules that allow you to automate tasks such as software setup, management and distribution of updates and routine housekeeping and preventative maintenance.

Systems & Resource Management suites provide a comprehensive set of tools that cover remote management, user access, standard operating environment (SOE) deployment and maintenance, asset management, hardware and software inventory, application and server optimisation, and much more.

These tools provide standard processes to assist you in developing your own IT management approach while also enabling you to automate best practice approaches such as ITIL and COBIT.

What Benefits Does Systems Resource Management Deliver?
With Systems Management solutions, you can automate the repetitive manual tasks your IT staff performs every day. Automation improves IT productivity, increases end user satisfaction, and improves your return on IT investments.

Freed from manual processes, IT staff can help drive business growth with innovative approaches to your business problems.

Systems Management solutions make it easy to adopt best practices, such as those recommended by ITIL and COBIT, so your processes are always repeatable, efficient and standards-based. What does that mean to you? It means your data-centre can respond to high demand when they occur automatically. It means policies are consistently enforced on endpoints without user intervention and most importantly, it means the right people get the right resources at the right time, every time, without IT staff involvement.

What Systems & Resource Management Tools Are Available?

Novell’s ZENworks Configuration Management provides a whole suite of tools covering: Configuration Management, Application Virtualisation, Asset Management, Patch Management, Endpoint Security Management, Network Access Control, USB/Wireless Management, Linux Management and Handheld Management.

Microsoft’s System Center family of products provide a set of tools that includes: Configuration Management, Server Compliance, End-to-End Monitoring, Data Protection & Recovery, Adaptive Application Delivery, Simplified Windows Vista Deployment, End-Point Security Management, Configuration Compliance, Client Infrastructure Monitoring and Remote PC Diagnostics and Repair.

There are also a vast range of independent software providers who have both suites of Systems & Resource Management Tools or individual specific applications to meet the more demanding needs.

How Can b2lateral Help You With Systems & Resource Management?
Helping organisations create, manage and support effective IT infrastructures is our business. We invest in more training for our consultants than any other IT services company in the UK and as such, we pride ourselves on the value we deliver to our customers from our vast knowledge and experience.

As a vendor-independent IT services organisation, we are able to advise our clients on all of the different solutions that are available, and from our experience of putting many of these tools into service, we can share with you not only the pros and cons of each solution, but the benefits that some of our clients have obtained.

We can work with you to understand you current IT systems and resource management challenges and help you plan, evaluate and implement a solution that will not only improve the level of service you provide to your IT users, but will provide significant return on your investment.